Last Updated: 16/09/2025
At Orck Lifestyle, we respect your privacy and comply with India’s Information Technology Act, 2000 and applicable data protection rules.
1. Information We Collect
– Personal Details: name, email, phone number, shipping/billing address.
– Payment Information: processed securely by third-party gateways (we do not store card/UPI details).
– Technical Data: cookies, IP address, browser type, and device information.
2. How We Use Your Information
– To process and deliver your orders.
– To communicate about orders, services, and offers.
– To improve our website, marketing, and customer experience.
– To comply with legal obligations under Indian law.
3. Sharing of Data
– With third-party service providers (e.g., payment gateways, logistics partners) to fulfill your order.
– We do not sell or rent your personal data.
– Information may be disclosed if required by law or government authorities.
4. Data Retention & Security
– We retain customer data as long as necessary for order fulfillment and legal compliance.
– We use SSL encryption and secure servers, but no online system is 100% risk-free.
5. Cookies & Tracking
– Our website uses cookies to enhance browsing and personalize services.
– You may disable cookies in your browser, but some features may not work.
6. Your Rights
Under Indian law, you have the right to:
– Access and update your personal information.
– Withdraw consent for marketing communications.
– Request deletion of your data, subject to legal obligations.
7. Children’s Privacy
– Our services are not intended for children under 18. If such information is collected, we will delete it upon notice.
8. Updates to Policy
– We may update this policy periodically. The revised version will be posted with an updated date.
9. Contact Us
-For privacy-related concerns or to exercise your rights, please contact us:
-Email: helpdesk@theorck.com
-Address: Mumbai
