Last Updated: June 23, 2026

Welcome to ORCK (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect:

Personal Information
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment providers)

Non-Personal Information
• Browser type
• Device information
• IP address
• Website usage data
• Cookies and analytics information

2. How We Use Your Information

We use your information to:
• Process and fulfill orders
• Provide customer support
• Send order updates and notifications
• Improve our website and services
• Prevent fraud and unauthorized activities
• Send promotional communications (with your consent)

3. Payment Security

We do not store complete payment card details on our servers. Payments are securely processed through trusted third-party payment gateways.

4. Cookies

We use cookies to:
• Improve website performance
• Remember user preferences
• Analyze traffic and user behavior
• Enhance shopping experience

You may disable cookies through your browser settings.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with:
• Shipping and logistics partners
• Payment processors
• Website hosting providers
• Legal authorities when required by law

6. Data Retention

We retain your information only as long as necessary to:
• Complete transactions
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

7. Your Rights

You may request to:
• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Withdraw marketing consent

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

Email: contact@theorck.com
Phone: +91 8433724977
Address: Navi Mumbai, Maharashtra, India