At ORCK, we aim to make your shopping experience as smooth and reliable as possible. Each fragrance is carefully packed and shipped with precision to ensure it reaches you in perfect condition.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed after 6 PM or on weekends/public holidays will be processed on the next business day.
Once your order is shipped, you will receive an email and SMS notification with your tracking details.
Shipping Partners
We have partnered with trusted courier services such as Blue Dart, Delhivery, and Shiprocket to ensure safe and timely delivery across India.
Delivery Timeline
Metro Cities: 3–5 business days
Other Cities / Towns: 5–7 business days
Remote Areas: 7–10 business days
Please note: Delivery times may vary slightly during high-demand periods, festive seasons, or due to unforeseen courier delays.
Shipping Charges
Free shipping on all prepaid orders across India.
A small ₹50 shipping fee may apply for Cash on Delivery (COD) orders.
Order Tracking
Once your order is dispatched, you’ll receive a tracking link via email or WhatsApp. You can use this link to check the live status of your shipment anytime.
Packaging
Every ORCK perfume is shipped in premium, eco-conscious packaging — designed to protect your product and reflect our commitment to quality and sustainability.
International Shipping
We currently ship only within India. International shipping options will be introduced soon.
Delayed or Lost Orders
If your order is delayed or not received within 10 business days, please contact our support team at support@orck.in with your order ID. We’ll investigate and resolve the issue promptly.
Contact Us
For any queries regarding shipping or delivery, reach out to us at:
email- helpdesk@theorck.com
phone number +91- 8433724977
We’re here to help, Monday to Saturday — 9 AM to 9 PM.
